ICTS Security Request Form
Resetting Your Active Directory(AD) Password
Are you having computer problems?
There are two ways to receive help from ICTS
Call:
804-780-7880 Option 1
Email:
servicedesk@richmond.k12.va.us
You need to have the following items available:
RPS Employee ID#
Equipment RPS#
Description of the work that needs to be done
Check the status of your ticket with easy access to Self Service Portal.